Technical Support Engineer

Discipline Information Technology
Location Bucharest (RO)
Hours a week 40

As our Technical Support Engineer

Your main objective will be to make sure that the employee workplace, site infrastructure, hardware and software is working optimally.

What you will do

  • Installing office infrastructure like patch outlets, power connections, patch panels;
  • Handle assigned service desk tickets within the Service Level Agreement (SLA);
  • Responsible for the correct functioning of the office infrastructure like switches, UPS, firewalls, server room A/C, occasional maintenance and upgrades of the onsite hardware, installation, replacement or software updates;
  • Aid the Office Manager in creating a pleasant work environment for employees and provide 1st line support for employees on site (occasional travel to other locations in Romania might be needed);
  • Responsible for placing new hardware, installing and moving workplaces, thin clients, monitors, keyboards, maintain, repair and prepare notebooks for users in the office and working from home and responsible for keeping meeting rooms (equipment) in optimal condition;
  • Responsible for the hardware inventory and storage, identifying future needs and optimization.

Must haves

  • Fluent in English;
  • Experience with Networking, UTP and power systems, experience with camera systems;
  • Basic hardware + software knowledge (Windows) + MS office;
  • Knowledge of electrical systems;
  • Hands on and getting it done mentality.

vidaXL as an employer
Are you looking for a dynamic international company that values your curiosity, passion and desire to learn? Are you looking to work in a team with colleagues who think big and are eager to take on fresh challenges? Take the opportunity to meet and work within a team of professionals with diverse cultural backgrounds who also have a few things in common… ambition, fun and excellent skills.

Want to join us?

We are looking forward to receiving your online application. Please don’t hesitate to contact our recruiter Andrei Ceranu / [email protected] / +40 760 257 539 for more information.

vidaXL Center SRL | RAMS Business Center | Dudesti-Pantelimon 42 | Sector 3 – Bucharest | Romania

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What we offer


We offer you a challenging and varied position in a powerful and dynamic international company. An organization for ambitious professionals who exploit opportunities, dare to take decisions and feel at home in an informal, no-nonsense, results-oriented organization. Do you recognize yourself in this? Apply now and you will count on excellent future prospects.


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