CS Logistic Claim Specialist

Discipline Customer Service
Location NL Utrecht Office
Hours a week 40

As our CS Logistic Claim Specialist

You must love structure!

Because you will the responsible for handling the global CS Courier Claim tasks that will ensure timely resolutions and that our customers are at the pinnacle of service. You are a well-structured person and you have a keen eye for detail and can easily spot mistakes and are able to determine how to resolve them effectively. You ensure that our customers information is kept within GDPR compliance and that the claims are processed on time.
You are a team player and are excited to work within an enthusiastic multilingual team within a dynamic and rapidly growing company, that promotes growth and self-development.

What you will do

  • Handle global shipping claims within their required SLA
  • Ensuring all customer information is GDPR compliant
  • Be the point of contact between carriers and the logistics department
  • Review, analyse and provide solutions on claim requests
  • Review policies and be proactive with improving procedures
  • Diverse administrative courier related tasks

Must haves

  • Your English verbal and written skills are very good
  • You are detail oriented and focused
  • You have good analytical skills
  • You are clever in working with computers and MS Office (Excel)
  • You are available 32 – 40 hours per week

vidaXL as employer

vidaXL is a dynamic and international company that stimulates curiosity, passion and personal development. vidaXL applauds thinking big and taking on new challenges. Come by to meet our colleagues and to see the teams of professionals in action. All our colleagues have different backgrounds, but they have at least a few things in common… ambition, job satisfaction and the optimal use of skills.

Want to join us?

We look forward to your application! Send your motivation and resume to jobs@vidaxl.com.

For more information, contact our recruiter: Dirk van Enckevort

E | d.vanenckevort@vidaxl.com

T | +316 12133862

Haba Trading BV | Mary Kingsleystraat 1 | 5928 SK | Venlo corporate.vidaxl.com

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What we offer

We offer you a challenging and varied position in a powerful and dynamic international company. An organization for ambitious professionals who exploit opportunities, dare to take decisions and feel at home in an informal, no-nonsense, results-oriented organization. Do you recognize yourself in this? Apply now and you will count on excellent future prospects.

Haba Trading B.V.
Mary Kingsleystraat 1
5928 SK Venlo

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